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FAQ

WHAT TYPES OF COURSES DO YOU OFFER?

We offer Self-Paced, Live Individual, and Live Group courses for Hindustani Flute, catering to all skill levels from beginner to intermediate

HOW DO I CHOOSE THE RIGHT COURSE FOR ME?

Self-Paced Courses are best if you are a beginner and prefer flexible learning at your own pace with video lessons and practice materials. 

Live Individual Courses are suitable for personalized, one-on-one instruction and direct feedback.

Live Group Courses combine personalized learning with group collaboration and camaraderie

ARE THE COURSES SUITABLE FOR COMPLETE BEGINNERS?

Yes, courses are beginner-friendly and offer a structured learning path. Self-Paced courses are tailored to absolute beginners, while Live courses provide personalized instruction for your specific needs.

CAN I TAKE MORE THAN ONE COURSE AT A TIME?

Yes, you can enroll in multiple courses if you feel comfortable managing the workload.  But we would recommend spacing them out to ensure you have enough time for practice.

WHAT CAN I EXPECT FROM THE SELF-PACED COURSE?

You'll have 24/7 access to micro video lessons, practice audios, and self-assessment tools across 14 structured modules covering essential techniques and melodies. Monthly live Q&A sessions are also included.

FOR THE SELF-PACED COURSE IS THERE A TIME LIMIT FOR ACCESSING THE MATERIALS?

Yes, you have 180 days of access to all materials after enrolling, providing ample time for reinforcement and practice.

FOR THE SELF-PACED COURSE CAN I RECEIVE FEEDBACK ON MY PROGRESS?

Absolutely! You can submit video/audio assessments for personalized feedback from Maestro Shyam.

HOW ARE LIVE INDIVIDUAL COURSES CONDUCTED?

You'll have live 60-minute sessions via Zoom with Maestro Shyam for one-on-one instruction. 

WHAT IF I CAN'T ATTEND A SCHEDULED SESSION?

Live Individual Sessions: You can reschedule your session with at least 3 days' notice. We'll provide new details once arrangements are made.

Live Group Sessions: Rescheduling is challenging due to other participants' schedules, but we will make an effort to coordinate with everyone involved to find an alternative time if possible

WHAT SHOULD I EXPECT IN A LIVE GROUP COURSE?

Groups consist of three students per session. There are two options, one for beginners and one for intermediate level. For Beginners, you have 12 live 60-minute sessions and for Intermediate level, you have 4 live 60-minute sessions

HOW DO I ACCESS MY COURSES?

After enrolling, log into the platform with your account credentials. Navigate to your "My Courses" section to find your active courses, modules, and supplementary materials.

HOW CAN I ASK QUESTIONS OUTSIDE OF LIVE SESSIONS OR Q&As?

You can reach out via the course’s internal discussion boards or whatsapp chat feature, where Maestro Shyam will respond. You can also use the contact us form to directly for specific questions

CAN I DOWNLOAD THE COURSE MATERIALS FOR OFFLINE ACCESS?

Some materials can be downloaded for offline access through you will not be able to download course videos.

HOW DO I CREATE AN ACCOUNT?

You need to create an account before taking a course. Click on login or if you are using a moblie click on Menu Icon (Three horizontal lines) present on the top right of the Screen . From the opened menu, click on Login button. Click on Sign Up. Enter your Email Id & Password to register for an account

I HAVE ISSUES WITH LOGIN, WHAT SHOULD I DO?

You can click on Forgot Password link to reset your password from the login screen. We will send the new password to your registered email address. Try to login with the new password.

If the issue still persists, drop an email to support@malharmusic.com with the issue details

HOW DO I CHANGE MY PASSWORD?

You can click on Forgot Password link to reset your password from the login screen. We will send the new password to your registered email address.

I AM UNABLE TO ACCESS THE COURSE, WHAT SHOULD I DO?

Please check whether you are using the same email, which was used for purchasing/using the access code. Check for the course in your My Course section. If the course is still not available, please drop an email to support@malharmusic.com

HOW DO I CONTACT CUSTOMER SERVICE?

Our customer support team is here to help! You can reach us via: Email: Send us a message at support@malharmusic.com.

WhatsApp: Use the integrated WhatsApp widget for instant messaging.

Contact Form: Fill out the form, and we'll get back to you